SMS Terms & Messaging Policy
Effective date: [DATE]
These SMS Terms describe the text-messaging program operated by Barwell, a service of Swell Living LLC (“Barwell,” “we,” “us”), on behalf of the veterinary clinics that use our Services.
Program description
Barwell answers calls for veterinary clinics. When a caller reaches a clinic that uses Barwell and is a new client who wants to schedule, Barwell sends that caller a one-time text message containing a link to book an appointment. From time to time, a related follow-up text may be sent about the same request. These are transactional messages sent in direct response to the caller’s inbound call.
Program (brand) name: Barwell
Message purpose: Sending appointment booking links and call-related messages to people who call a participating veterinary clinic.
Message types: Booking links and transactional replies related to the caller’s request. We do not send marketing or promotional texts through this program.
How consent works
A caller consents to receive a text when they call a participating clinic and, during that call, request or agree to be sent a booking link (for example, by confirming their mobile number for that purpose). Because the text is sent in response to the caller’s own request during the call, it is a transactional, one-time message tied to that interaction. Consent is not a condition of any purchase.
Message frequency
Message frequency varies and depends on your interaction — typically a single booking-link message per call, plus any directly related follow-up.
Cost
Message and data rates may apply according to your mobile carrier and plan. Barwell does not charge callers for text messages.
Opting out
You can opt out at any time by replying STOP to any message. After you reply STOP, we will send one confirmation message and will not send further texts unless you opt back in. To opt back in, reply START.
Help
For help, reply HELP to any message, or contact us at support@barwell.ai. You can also reach the clinic you called directly.
Supported carriers
Messaging is supported on major U.S. carriers, subject to carrier availability. Carriers are not liable for delayed or undelivered messages.
Privacy
Information related to these messages is handled in accordance with our Privacy Policy. We do not sell mobile information, and phone numbers collected for messaging are used only to send the messages described above and are not shared with third parties for their own marketing.
Contact
Barwell (a service of Swell Living LLC)
hello@barwell.ai
1201 Oakland Blvd Ste 1121, Ft. Worth TX 76103
These SMS Terms describe the text-messaging program operated by Barwell, a service of Swell Living LLC (“Barwell,” “we,” “us”), on behalf of the veterinary clinics that use our Services.
Program description
Barwell answers calls for veterinary clinics. When a caller reaches a clinic that uses Barwell and is a new client who wants to schedule, Barwell sends that caller a one-time text message containing a link to book an appointment. From time to time, a related follow-up text may be sent about the same request. These are transactional messages sent in direct response to the caller’s inbound call.
Program (brand) name: Barwell
Message purpose: Sending appointment booking links and call-related messages to people who call a participating veterinary clinic.
Message types: Booking links and transactional replies related to the caller’s request. We do not send marketing or promotional texts through this program.
How consent works
A caller consents to receive a text when they call a participating clinic and, during that call, request or agree to be sent a booking link (for example, by confirming their mobile number for that purpose). Because the text is sent in response to the caller’s own request during the call, it is a transactional, one-time message tied to that interaction. Consent is not a condition of any purchase.
Message frequency
Message frequency varies and depends on your interaction — typically a single booking-link message per call, plus any directly related follow-up.
Cost
Message and data rates may apply according to your mobile carrier and plan. Barwell does not charge callers for text messages.
Opting out
You can opt out at any time by replying STOP to any message. After you reply STOP, we will send one confirmation message and will not send further texts unless you opt back in. To opt back in, reply START.
Help
For help, reply HELP to any message, or contact us at support@barwell.ai. You can also reach the clinic you called directly.
Supported carriers
Messaging is supported on major U.S. carriers, subject to carrier availability. Carriers are not liable for delayed or undelivered messages.
Privacy
Information related to these messages is handled in accordance with our Privacy Policy. We do not sell mobile information, and phone numbers collected for messaging are used only to send the messages described above and are not shared with third parties for their own marketing.
Contact
Barwell (a service of Swell Living LLC)
hello@barwell.ai
1201 Oakland Blvd Ste 1121, Ft. Worth TX 76103